San Diego, California
Not resolved
0 comments

I ordered 3 blouses and what looked like a nice pair of leather boots. The order took many weeks to reach me.

When it finally arrived there was only one blouse. I was rather surprised and the low quality. It also was way too small. I immediately emailed the company but got no response.

Finally, several weeks later, the rest of the order arrived. As I suspected these items also did not fit. I again attempted to reach the company. Finally, after the 30 day limit on refunds/returns, I received an email asking where I had returned the items.

Of course, I had no shipping label and no address to return the items to. I emailed back and finally heard from a Winnie today. She apologized but said they can't refund more than $21, I'm not sure where that figure comes from.

Also that they don't pay for returns and it is prohibitively expensive.

I've finally learned my lesson. No more clothes from Asia.

Product or Service Mentioned: Blouse.

Reason of review: Return, Exchange or Cancellation Policy.

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