Baltimore, Maryland
Not resolved

After I purchase 5 outfits from this company September 2018, I finally received my order and the clothes were too small after I order sizes 2-3 sizes larger than my regular size. I contacted the company via text message because there is no phone number, they text me back I was told that I could not return the clothes and they could send me a credit for $35 I spent $75 dollars on this junk that’s exactly what it is very cheap fabric.

I continue to contact the company asking to exchange the merchandise for scarves,jewelry, and finally I ask for the credit of $35... I contacted the company to 6 times they would not respond to my my messages...I only wish that I had RESEARCH this company before I place my order with them ...

Don’t be fooled by their Catalog. What u see is not what u get

Product or Service Mentioned: Berrylook Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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I am sitting here wondering where my package is in the delivery process. I decided to google "Berrylook shipping complaints" and that's how I found this site. Thanks for sharing.


Do NOT order from this company!!!


Please don’t never buy anything from this store, they are just getting the money and not sending anything, they charge me $59.00 and never send me the jacket Please don’t waste your money


Awful, I truly agree with you in regards to this company. I put in an order for $75.

I returned the items at my expense. Still waiting for my refund which has not happened.

I truly wish I had read the reviews before placing an order with this SCAM company. Truly sorry.