BerryLook Reviews

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BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
I returned several items for a different size. I have not seen or heard anything from them.
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23 comments
#1899552

SCAMMER. Do not call 919-842-****.

He is a scammer. He has been reported to FBI, FTC and AG

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ID
#1515436 Review #1515436 is a subjective opinion of poster.
Service
Berrylook Customer Care
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Havent got my order

Order 2 coat 5xlarge coat for me and my daughter charged my card no coats one black and one burgandy

User's recommendation: Buy locally.

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ID
#3137603 Review #3137603 is a subjective opinion of poster.
Pros
  • Thought it was a reliable
Cons
  • No delivery no way to resolve
  • Are thieves
  • No customer service and phon lines busy
Loss
$86
Preferred solution
Deliver product or service ordered
New Reviewer

I order 2 coats and havent got them yet

They got there money and we don't have our coats order in Oct 21 it's dec 21.paid with Visa I want my coats

User's recommendation: Take to long to deliver.

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ID
#3137566 Review #3137566 is a subjective opinion of poster.
Pros
  • Look good on line
Cons
  • Dont have my order
Loss
$86
Preferred solution
Deliver product or service ordered
New Reviewer

Line always busy

Need to return my order all to the items to small invoice #E214****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3136757 Review #3136757 is a subjective opinion of poster.
Pros
  • No good contact information
Cons
  • No good contact information
Loss
$101
Preferred solution
Full refund
New Reviewer

Retune

I want to send my coats back. No one has contacted me I sent emails. It's hard to contact someone about your order. I will explore my options before I ordered from them

User's recommendation: I will not order anything. Poor communication. It's hard to reach out to someone about your order.

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ID
#3136249 Review #3136249 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund
New Reviewer

Too big

I have tried numerous times today to complete the return purchases form, and the captcha verification code continuously says I have typed in the wrong image, and I have not and did not. I need to return these purchases ASAP
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ID
#3135288 Review #3135288 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

To cancel an order

Called customer service to cancel order because I need to redo. Was unable to get anyone. Line busy.
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ID
#3131731 Review #3131731 is a subjective opinion of poster.
Cons
  • Not being able to contact anyone
Loss
$172
Preferred solution
Full refund
New Reviewer

Unable to return my purchase

I ordered a sweater from Berrylook, which was a very big mistake...This sweater was not as pictured, and was too big. The address on the package is Yun Express 1055-**** Sesame Street, Franklin Park IL 60131. I tried contacting Berrylook , so I can return this purchase, but no one can provide me with one. They want me to pay $1 for info . I will return this item to address on envelope, and pray I will get a refund...

User's recommendation: DO NOT ORDER FROM BERRYLOOK. UNABLE TO RETURN.

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ID
#3131396 Review #3131396 is a subjective opinion of poster.
Cons
  • Hard to get a hold of
  • Unable to return
Preferred solution
Full refund
New Reviewer

E215**** where is it

I order my sweaters on 11/23 cant find anything about the shipment will I get this before Christmas please respond back
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ID
#3130621 Review #3130621 is a subjective opinion of poster.
Location
Bay City, Michigan
Preferred solution
Deliver product or service ordered
New Reviewer

WHERE IS MY PACKAGE

First time ordering Ordered 1 item on November 27 Waited days 1 Week passed No tracking # I emailed them Friday 2 days ago asking for tracking #????? I received response On Sunday January 5 Telling me they cannot give explanationShocked on Tracking And they did not know I didnt get my package Angry And the phone # to Customer Service LOL DOES NOT WORK BERRYLOOK UPDATE YOUR SYSTEM AND NEED TO IMPROVE CUSTOMER SERVICE DEPARTMENT. STARTING MY MANIC MONDAY OFF ON A BAD NOT..
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ID
#3128494 Review #3128494 is a subjective opinion of poster.
Location
Carmichael, California

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Verified Reviewer
New Reviewer

I haven’t hear from berrylook or my order since my purchase

Since I brought my dress, i couldnt know about it. I dont need it Any more so i want my money to be refound. Thank you
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1 comment
#2100060

I want a full money refound, because i don’t need the dress Any more because of the delate

ID
#3127396 Review #3127396 is a subjective opinion of poster.
Location
Mexico City, Mexico

Not received order

I ordered a coat with Berrylook on October 30,21. It is December 3,2021 and I have not received anything.
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ID
#3124743 Review #3124743 is a subjective opinion of poster.
Location
Sacramento, California

Return policy

I cant return items that dont fit and if I want help from a expert I have to join a membership. This is so wrong

User's recommendation: Don’t buy any thing made in chins.

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ID
#3122446 Review #3122446 is a subjective opinion of poster.
Location
Costa Mesa, California
New Reviewer

Return item

Need to return a cheap sweater. Sad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3122294 Review #3122294 is a subjective opinion of poster.
Pros
  • Impresive website
Cons
  • And very poor quality and workmanship
Loss
$35
Preferred solution
Full refund

Never received items

The reviews are true! Its been over two weeks and I have received nothing! I reached out to Berrylook and have not heard a thing from them! I will now get my credit card company involved.

User's recommendation: Don’t buy from this company.

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ID
#3119329 Review #3119329 is a subjective opinion of poster.
Location
Sicklerville, New Jersey
New Reviewer

I haven’t received my coat

I havent received my coat E214**** whats taking so long I really need to know and do yall have a correct number mines is 319-621-****
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ID
#3111534 Review #3111534 is a subjective opinion of poster.
Location
Chicago, Illinois

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