BerryLook
BerryLook Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.5 star rating from 1003 reviews with overwhelmingly negative sentiment; reviews cite 90% unfavorable vs 4% positive and frequent requests for refund and returns.
Key Takeaways for Future Customers
- Check BerryLook reviews before ordering and expect difficulties with order confirmations.
- Be prepared to dispute charges with your bank if refunds or returns fail.
Negative Feedback / Risk Areas
- Persistent BerryLook customer complaints about no customer service and unreachable phone support.
- Frequent reports of missing orders, wrong items, and problems completing returns or captcha on the site.
- Many customers report delayed or missing refunds and concerns about billing and charge disputes.
Positive Feedback
The site offers a good variety of products, though several reviews note quality and sizing issues despite advertised items.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.5 star rating from 1003 reviews with overwhelmingly negative sentiment; reviews cite 90% unfavorable vs 4% positive and frequent requests for refund and returns.
Key Takeaways for Future Customers
- Check BerryLook reviews before ordering and expect difficulties with order confirmations.
- Be prepared to dispute charges with your bank if refunds or returns fail.
Negative Feedback / Risk Areas
- Persistent BerryLook customer complaints about no customer service and unreachable phone support.
- Frequent reports of missing orders, wrong items, and problems completing returns or captcha on the site.
- Many customers report delayed or missing refunds and concerns about billing and charge disputes.
Positive Feedback
The site offers a good variety of products, though several reviews note quality and sizing issues despite advertised items.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complaint
- - I waited ten minutes; the main window was closed and the other window had no order.
- - The order was wrong and cold, and it took about 20 minutes.
Once again, Windsor McDonald's has screwed up. I was there on Saturday and waited ten minutes in line.
Then the main window was closed and when I got to the other one, they didn't have my order and took it again. After that, I had to leave quickly after waiting 20 minutes already. The order was all wrong and cold. This is not common for this place.
This is messed up. What is wrong with this place and they don't speak English.
That is wrong. Are you going to fix this ???
- Only got a small refund
- Slow processing and poor customer service
Preferred solution: Full refund
User's recommendation: Do not go here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase order confirmation
- - Awaiting order number and purchase confirmation.
- - Paid £85.43 for three Berry Look dresses; no confirmation.
- - Seeking legal advise to recover my money.
Awaiting my purchase order number and confirmation for my purchase.
People be aware, I have ordered three dresses from berry Look paid £85.43. I am still waiting for my confirmation of purchase.
Seems they cannot find my order, however my money was taken. Now I am seeking legal advise on how to get my money back.
Stay clear from this company.
Preferred solution: Deliver product or service ordered
User's recommendation: Stay clear of this company, poor customer relations, they will take your money and pretend they haven't receive your order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to return items I purchased
There is no way to get in touch with anyone and I cant even send an email bcz everytime I enter the correct code (that Im not a robot) it says its wrong when its not!!
- No pros for company at all
- Everything about berrylook is awful
Preferred solution: Full refund
User's recommendation: Stay clear of BERRYLOOK
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRipping Off Consumers for Years
I'm just one of several hundred a year of consumers ripped off by this company. You need to report this to the Federal Trade Cimmission.
- Not a legitimate business
Preferred solution: Shut it down
User's recommendation: Do not patronize this establishment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFederal Trade Commission.
- - Report to the FTC about online shopping issues.
- - Report unauthorized charges to your credit card; my bank reimbursed me.
*** no!
You need to report this to he FTC who is responsible for online shopping. The more people that report this website the faster it gets addressed!
You also need to report this to your credit card company as an unauthorized charge.
My bank reimbursed me. Lesson #1, FCC
- Fake website
Preferred solution: Get the word out
User's recommendation: Report to FTC
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy coat
- - Ordered on November 27; coat arrived today.
- - Color is brown, not grey; size is large, not medium.
- - Worried about refund due to shipping delay.
E222**** Im not happy firstly I ordered November 27 and I just got my coat today secondly its not the color I ordered or the size I ordered. I ordered a grey and its a brown color I ordered medium and its a large and it doesnt look like the picture at all, Im worried I wont ever receive a refund bc of how long it took too receive the coat..I will never order from this company again. Thank you for reading this
Preferred solution: Apology
User's recommendation: I don’t reccomend
Statesboro, Georgia
Need to return an order
I need help returning an order, i dont like the shirt.
Order number #E224****
I had already sent a message and picture
Please help, thank you
User's recommendation: Don’t buy from Berry, if you don’t like your merchandise you won’t get a refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWasn’t what I ordered n it took a month to get it
- - There's no way to contact anyone for concerns.
- - I ordered two winter coats, but they are not warm and not what I ordered.
Theres no way to get in touch with anyone for concerns I ordered two coats for the winter n these are not winter coasts they not warm n its not what I ordered I have no way of getting in touch with them for any thing
- No pros at this time as i am so mad
Preferred solution: Full refund
User's recommendation: Don’t order anything from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’ve been trying to contact them for a return for almost a month
I received a response, which didnt answer my question. I waited almost 2 months for one order and the other order had the wrong merchandise.
- Order on website quickly
- Cant get ahold of customer service
Preferred solution: Full refund
User's recommendation: At your risk
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnderpayment
- - Delivery was slow; PayPal refunded, coat arrived.
- - Contact options are poor; emails, calls, and the page fail.
- - I mailed a money order to Hong Kong.
I ordered a coat. It took too long to get delivered.
I received my money back from PayPal. Then the coat came, I needed to issue new payment but t there isnt a decent way to contact them. So I sent a money ordered to Hong Kong which is the mailing address.
But emailing them or calling them was a nightmare. Even when you try to write them on their comment page, nothing goes thru.
User's recommendation: Legitimate customer service contact
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't received all the items I orderedJo
Only received two items out of 8 items the items. The two items are too small.
Try to call give you a number thats busy always. Bad customer service spending my order total over two hundred dollars
Preferred solution: Full refund
User's recommendation: Would not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Website not working
- - -PayPal payments won't complete on the website.
- - -Code validation errors occur when entering the code.
- - -The user asks what's going on with the website.
Company fixed the issue and I have been provided with product or service ordered. Eventually, the orders went through.
I received an email apology to let me know items were on the way, and they would be fixing their website and looking into it. This took many weeks. I have since received my order, and their technology process is still lagging as I receive two emails still responding from the first time lol.
Eventually it gets looked into, takes a VERY LONG time then duplicated responses. No lost money but be very careful in tracking it!.
I keep processing payment through PayPal, and your website will not complete the transaction. Attempting to reach Customer Service and even though I am typing the code and write it keeps saying code validation error. What is going on with your website?
- Reasonable prices
- Sizing is not like the us transactions sketchy
Preferred solution: Deliver product or service ordered
User's recommendation: Write down every tracking number quickly, check your PayPal frequently
Charlotte, North Carolina
I was calling to check on my order status, but l couldn’t get any response. The call sent me to a sign in page no help at all. How do you check on your order status, you have my money ?
I dont know the status of my order, there is no way to contact you. I am very concerned that l have been scammed.
User's recommendation: I do not know until l receive my order!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWFY36064****
Want to return for a refund and they don't return messages back they don't even have a phone number to call and talk to anyone
The coat don't fit and I sent several messages
User's recommendation: Don't buy anything from there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor retun lable
PLEASE forward your refund label so I get get pass this issue either item fits. No one has responded to previous messages.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt would not take my payment. I need to talk to a person, if not my order is cancelled!!!
No you call me . I've wasted to much time on this order and your very poor web site. Phone calls only!
User's recommendation: Don't order!
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