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Most Helpful
1.3
Details
BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
I returned several items for a different size. I have not seen or heard anything from them.
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10 comments
Anonymous
#1748712

Ordered 2 dresses, received 2 items that are not what I ordered. Cannot get an email response after 3 attempts.

Thieves and scammers. Contacting my CC company next.

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Review
#1515436 Review #1515436 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

BerryLook in Burlington, Ontario - Who is delivering my items

I need to know if my item have been delivered and by whom I need to know if my items have been delivered.
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Review
#1680683 Review #1680683 is a subjective opinion of poster.
Reason of review
Poor customer service

BerryLook - Worst site, worst experience

1.0
Details
This has been beyond frustrating. Ordered 2 dresses (separate transactions) on October 8, 2019. I paid for express shipping on the first order and standard shipping on the second. I received confirmation emails that both had been successfully paid and that I would be receiving shipping and tracking information as soon as the orders processed. Never received any info for first order and tracking number is useless for the second order. I’ve sent several emails to service@berrylook and have received replies but they keep giving me the same useless tracking information and no information at all regarding my first ‘express ship’ first order. I’m trying to cancel both orders but after reading the reviews realize this will probably never happen. Wish I had read reviews prior.
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Review
#1680516 Review #1680516 is a subjective opinion of poster.
Cons
  • Problems with shipping and tracking
  • Payment
  • Problems with ordering
Reason of review
Problems with payment
Loss
$85
Preferred solution
Full refund
Tags
  • NEVER BUY BERRYLOOK
I ordered 4 dresses from Berrylook which is a subsidiary of OrdersPlus International. I ordered on 9/5/2019 didn't received anything until after my event on 9/15/19 and what was shipped was only 2 of the 4 dresses and worst of all the 2 that was shipped, look like they...
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Review
#1679989 Review #1679989 is a subjective opinion of poster.
Product
Reason of review
Bad quality
Loss
$121
Preferred solution
Full refund
Tags
  • Unshipped Items
  • No Company Contact
  • And No Refunds

BerryLook - Do not order

1.0
Details
I sadly placed a large order from this scam company and it's been months trying to get my money back.
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Review
#1679926 Review #1679926 is a subjective opinion of poster.
Cons
  • Fraudulant company
  • After months still no refund
  • Want my money back
Reason of review
Return, Exchange or Cancellation Policy
Loss
$141
Preferred solution
Full refund
Tags
  • Robbery

BerryLook - Have not got my parcel

I ordered a sequenced heart T-shirt from this company I have no contact with the company and they have not contacted me or emailed me I have not received my parcel and I ordered it about 2 1/2 weeks ago I live in Alberta Canada this is out rages I would like a full refund on my product from the company I tried phoning them and I don’t get any answer I’ve tried emailing them and the email does not go through I want this resolved by the end of the day
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Review
#1679586 Review #1679586 is a subjective opinion of poster.
Pros
  • How was the service
Cons
  • Unable to reach by phone or email
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund
Tags
  • Ripped Off By Berrylook
  • Total Con
  • Never Recieved And No Response
Resolved

Resolved: BerryLook in Edmonton, Alberta - My order

1.8
Details

Update by user 1 day ago

This problem with my order and your company was not resolved I would like some contact with the supervisor or the owner I live in Edmonton Alberta Canada I still have not received my order I will have it cancelled please if this is the kind of service that you give to people

Original review posted by user 1 day ago

Have not received my order and l cannot reach you by phone
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Review
#1679576 Review #1679576 is a subjective opinion of poster.
Reason of review
Poor customer service

BerryLook - Still awaiting delivery

1.0
Details
Having placed and paid for3 items of clothing and several messages I am still awaiting either delivery of goods reply to my messages or refund .
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Review
#1679494 Review #1679494 is a subjective opinion of poster.
Cons
  • None delivery
Reason of review
Problem with delivery
Preferred solution
Full refund

BerryLook - I have paid for my order number E1363942 and I have not yet received anything.

I have paid for my order number E1363942 and I have not yet received anything.
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Review
#1679400 Review #1679400 is a subjective opinion of poster.
Pros
  • Good prices
Cons
  • Takes to long to get the order

BerryLook - I need a address to return my goods go a refund they are too small

I received my goods but no returns address I have looked for a address on line and I have sent a message by e mail to service@berrylook.com and had no reply.
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Review
#1679406 Review #1679406 is a subjective opinion of poster.

Contact BerryLook Customer Service

Mailing Address:
Sunjoy Technology (Hongkong) Limited
Unit 04,7/F Bright Way Tower No. 33
Mongkok, Hong Kong
Hong Kong
Phone:
(201) 812-2916
All BerryLook Contacts

Latest Question

BerryLook Questions

BerryLook in Fair Oaks, California - Can’t return items that are to small

2.6
Details
I made a purchase and have been trying to return because they are to small. I can’t get the information I need to return the items. It’s now past the Return time but I have been trying for some time
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Review
#1678602 Review #1678602 is a subjective opinion of poster.