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1.3
Details
BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
I returned several items for a different size. I have not seen or heard anything from them.
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23 comments
Anonymous
#1899552

SCAMMER. Do not call 919-842-3887.

He is a scammer. He has been reported to FBI, FTC and AG

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ID
#1515436 Review #1515436 is a subjective opinion of poster.
Service
Berrylook Customer Care
Reason of review
Return, Exchange or Cancellation Policy

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Verified Reviewer

Have not received items ordered

1.0
Details
Cannot hey ahold of anyone all I got back was my order was suspended although my money was took and waiting my reply I relayed back to ship my order and still have heard nothing back.
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ID
#2195133 Review #2195133 is a subjective opinion of poster.
Location
Tazewell, Virginia

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Verified Reviewer

Pathetic and lies

I have ordered for a top in July and paid for, have not yes received delivery, I am being sent around with lies and insisting the parcel has been deliveredDont trust this company
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ID
#2194903 Review #2194903 is a subjective opinion of poster.
Service
Berrylook Shipping Service
Preferred solution
Full refund

Order

I never received my jacket I ordered 4 months ago, please refund my money.
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ID
#2192702 Review #2192702 is a subjective opinion of poster.
Location
Puyallup, Washington

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Verified Reviewer

Retund issues.

1.0
Details
did not receive merchandise for months, they sent wrong sizes, returned all items (4 items, only one was tried on, others were unopened) the next day all items were returned. Now I have spent months trying to get a refund and have been getting excuse after excuse. I finally got an e-mail that stated they will only refund have my purchase minus shipping, etc., etc... The company keeps sending me the same e-mail over and over and over

User's recommendation: NEVER ORDER FROM BERRYLOOK. It is nothing but a scam.

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ID
#2192246 Review #2192246 is a subjective opinion of poster.
Loss
$138
Preferred solution
Full refund

I placed an order in March. My money was taken out if my account the same day. I have not received my order yet and it's been six months.

Six months my order has been paid for and berry look still haven't sent my order yet. Don't blame it on Covid-19 it's been half a year already. Get it together!!! They want even answer the phone. elhawthorne52@yahoo.com

User's recommendation: Don't order from berry look.

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ID
#2190985 Review #2190985 is a subjective opinion of poster.
Location
Carrollton, Texas

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Where is my order?

Hice una orden y no me han confirmado nada.
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ID
#2189127 Review #2189127 is a subjective opinion of poster.
Loss
$183
Preferred solution
Deliver product or service ordered

No fit need larger instead of medium . It run small.

1.5
Details
Need larger size and the items run small. I what time exchange and dont have a lan To ship not adress to send back

User's recommendation: No i.

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ID
#2186522 Review #2186522 is a subjective opinion of poster.
Pros
  • Cute items
  • Phone line is always busy
Cons
  • Not able to talk to a person
Loss
$65
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Tracking

BerryLook - Tracking
Tracking my order &;;;;;;; would like to know estimated delivery date.
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ID
#2185287 Review #2185287 is a subjective opinion of poster.
Pros
  • Looked good online
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible experience

1.0
Details
Bought some items, one of the shoes came BROKE, wanted a return and they offer me $7 and I didn't want that for a damaged item, then they offer me $8. I said if they give me the full refund I will be fine, they said they can't. So I said I want to return. Then they told me their warehouse in USA was not in commission and I would have to send to CHINA!! So I would pay MORE than the shoes were worth. SCAMMERS. They own other online companies too. HOLAPICK I suspect is theirs too as they ave many of the exact same items. Don'T buy from them!!

User's recommendation: STAY AWAY.

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ID
#2183177 Review #2183177 is a subjective opinion of poster.
Pros
  • Clothes are way too small
  • Hard time contacting this company
  • Cheap
Cons
  • Scammers
  • Low quality products totally different from pictures
  • Ripped off
Loss
$20
Preferred solution
Full refund

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Latest Question

I ordered twice and would like to cancel my second order

I ordered twice and would like to cancel my second order

BerryLook Questions

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received my orders!!

1.2
Details
Constant busy signal. Cannot contact them to track order, cancel order or view transaction on their part.

User's recommendation: FRAUD.

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ID
#2182496 Review #2182496 is a subjective opinion of poster.
Product
Berrylook Website
Cons
  • No delivery
  • No delivery no way to resolve
Loss
$124
Preferred solution
Deliver product or service ordered

Buyer beware

1.0
Details
No answer. Tried calling again the line was busy. No return form. Fabric is Poor
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ID
#2180038 Review #2180038 is a subjective opinion of poster.
Location
Cleveland, Ohio

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Verified Reviewer

Unable to edit my shopping cart

I have problem my order some cloths so that from september14 they charge for me$171.some cents so today to PayPal also charged for me $142.43 cents I can't understand why they charge from my account $142.43cents can you refund me this $142.43cents because I don't need to PayPal account please can you help me thank you
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ID
#2177032 Review #2177032 is a subjective opinion of poster.
Service
Berrylook Customer Care
Pros
  • Cloths
Preferred solution
Full refund

Payment Error

I Need to talk to a customer service agent urgently please!!!
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ID
#2174763 Review #2174763 is a subjective opinion of poster.
Location
Davenport, Florida

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Verified Reviewer

None of the clothes fit.. Not even the jewelry

1.0
Details
I placed my order on August 26th and received it on September 11th. Not 1 item fit on an order of 8 items. I noticed that there is no phone number for customer service and No return address. I have tied to fill out the Contact us page several times and the CAPTCHA Code won't allow for the email to go through. The Phone number STAYS BUSY. I am contacting paypalI I

User's recommendation: I regret placing this order with-out checking reviews first..Never Again. DO NOT ORDER FROM THIS COMPANY.

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ID
#2173142 Review #2173142 is a subjective opinion of poster.
Cons
  • Horrible business practices across the board
Loss
$172
Preferred solution
Full refund

I can not submit a ticket for my exchange request online

I need to submit a ticket through customer service to exchange the boots I ordered and received. I am receiving errors on the website
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ID
#2172857 Review #2172857 is a subjective opinion of poster.
Location
Wallingford, Connecticut