Not resolved
2.5
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Update by user Mar 06, 2019

After multiple emails I finally received an address in Los Angeles to return the product. I was told to not require a signature for delivery because there was no one there to receive package.

I returned package they said they could not find the tracking number in the Post office. I had to send a screen shot to prove delivery. I was them offered a $25 credit and I could keep the dresses and give them to my friends.

That should tell you something about the worth of the dresses. I disputed the charge on my credit card and am still awaiting a refund from the company, it is now March 6

Original review posted by user Feb 04, 2019

Placed order and received ok but need to return items and cant find a return address and the web site says they are closed until 2/10

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

BerryLook Cons: Products and return information not available.

  • Return Problem
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