Not resolved

Update by user Oct 31, 2019

They continued to give me the run around & refused to give the information I needed to resolve the issue. They also refused to assist me in any way to actually resolve/refund the product.

They wanted me to pay for their mistake. Their "customer service" is a joke/scam! I had to go through my credit card company to resolve the issue.

I am still waiting & trying to get this resolved. My bank is now battling with them.

Original review posted by user Sep 23, 2019

False advertisement robbery: I did not get the expedited delivery I payed for & being denied the reimbursement that should be given.

I am still trying to get reimburse for a service I did not receive. It was supposed to arrive in 6-8 days as advertised & payed for.

It didn't even ship until a month later. DESPITE asking a direct question of if/when I would be reimbursed for the service that was falsely advertised & not provided, every email I was given excuse after excuse about their postal service order back log, but never an answer.

I final after a month was told they would not reimburse me even though I did not get what I payed for. They claimed the already paid their postal service which is not my fault. I should not have to pay for their mistake.

I feel robbed.

I will never order from Berrylook again & would advise against anyone else doing so either.

I would like to return the item for a full refund. The material is very scratchy, itchy, & very uncomfortable; the zipper does not zip properly, keeps catching, & feels like it will damage the dress; and the dress doesn’t fit properly & is almost completely see-through.

This is now in addition to not receiving the expedited shipping of 6-8 days as indicated upon purchase. It didn’t even ship until weeks later and got it almost a month after when it was supposed to have arrived.

Product or Service Mentioned: Berrylook Shipping Service.

Reason of review: Damaged or defective.

Monetary Loss: $32.

Preferred solution: Full refund.

BerryLook Cons: Not able totalk to a person, Sizes are not accurate, Do not actually service the customer.

  • Clothes Were Terrible
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

BerryLook Reviews

  1. 512 reviews
  2. 123 reviews
  3. 37 reviews
  4. 18 reviews
  5. 12 reviews
BerryLook reviews