Contact Information

BerryLook Phone Numbers

  • (201) 812-2916
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BerryLook Email:

Corporate Office Address:

Sunjoy Technology (Hongkong) Limited
Unit 04,7/F Bright Way Tower No. 33
Mongkok, Hong Kong
Hong Kong

Help in Social Networks:

Summary of BerryLook Customer Service Calls

1866 TOTAL
00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact BerryLook to Ask about:

Return/ Replace Question:

  • “Want to return my item for a bigger size”
  • “Returning items”
  • “Re: return dress”

Shipping and Delivery Question:

  • “Where is my order”
  • “Non delivery of order” , Review # 1709343
  • “You shipped the wrong size of the shoes I ordered” , Review # 1708970

Request for Information Question:

  • “How to return clothes and shoes?”
  • “I just have some questions”
  • “Ask questions about billing”

Refund Question:

  • “Refund”
  • “Refund issue for E1352000” , Review # 1706161
  • “No refund received”

Activation/ Cancellation Question:

  • “Canceling my order”
  • “Cant.cancel order”
  • “CANCEL ORDER” , Review # 1705823

Payments and Charges Question:

  • “Charged twice for one order”
  • “I was charged just now for two black coats on my card. And I only intended to be charge for one. I only want and need one. Please refund my money back on my card. Just one payment of 26 dollars. Keep one payment. Yhankyou”
  • “Charge” , Review # 1700331

Product/ Service Question:

  • “Boots poor quality”
  • “The size xl is too small. Cheap materisl quality. Want to return this”
  • “Order a pair of boots sku number D8226A26A5F3 on oct 16 said have in stock 7 days later said they were out that's not right.” , Review # 1688239

Staff Question:

  • “Customer service”
  • “Because you your SERVICE is full of ***” , Review # 1708544
  • “Order not received call customer service berrylook”

Cards Question:

  • “Do I have order pending my card wasn't accepted”
  • “Debit card was denied”
  • “Placed an order can't enter credit card number”

Account Question:

  • “To order I have no pay pal account”
  • “Ordered dress on 8/15/19, money was taken out of my account but I have not received my merchandise” , Review # 1643578
  • “To ask why forty Euro came out of my account, Did I order two dresses by mistake?”

Website/ Application Question:

  • “The dresses we ordered are nothing like they show on the website”

Other Question:

  • “First time need help”
  • “Because”
  • “If I can recieve my items within 5 days”

BerryLook Rating Stats

1.4 out of 5 stars
based on 590 reviews
See all 1311 reviews

Rating trend


BerryLook Return Policy
To read more:
BerryLook Delivery Policy
To read more:
BerryLook Terms of Service
Welcome to, The User's reliable online marketplace. Please review the following basic rules that govern the use of the site. Please note that The Client's use of the site (the "Site") constitutes The Customer's unconditional agreement to follow and be bound by these Terms of Use. Please read through them carefully before placing The Client's order. By using this website and/or placing an order, The Customer agree to be bound by the terms and conditions set out below. Please also read BerryLook's' Privacy Policy regarding personal information provided by The Client of BerryLook There will be no prior notice for any amendments to these terms, the amendments will be automatically applied to orders thereafter. Upon confirmation of The Client's orders, will not be able to make any changes. BerryLook may provide The User of Website with access to third party payment gateways such as PayPal.
To read more:
BerryLook Privacy Policy
Thank The Client of BerryLook for visiting (the "Website"). This privacy and security policy (the "Policy") explains the information BerryLook collect about The Client on the Website, as well as information collected when The User of Website visit BerryLook's' stores or otherwise communicate or interaberrylookplusonMe, how use the personal data information, some of the security steps taken to protect the information, and the choices The Customer have to review, revise and/or restrict Company's usage of this information. This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users. If The Client of BerryLook have any objections to this Privacy Policy, The User of company services should immediately discontinue use of the website. In providing The User's personal data The User consent to berrylook using the data collected in order to meet BerryLook's' commitments to The Client of BerryLook and to provide The User of company services with the service The User of Website expect.
To read more:
Top BerryLook Services

Shipping Service, Customer Care

Top BerryLook Products


BerryLook Pros and Cons

Pros: Very unhappy and dissapointed, Price, No pros, Good variety of products offered, Pictures were nice but they were only pictures lol

Cons: Poor customer service, No customer service, Way you do not answer the phone there is no customer service, There is no customer service, That there is no way to contact you about this item

Related Companies

OrderPlus, Fashionmia

BerryLook reviews and complaints

BerryLook is ranked 615 out of 2446 in Footwear and Clothing category

Area Served

USA, Canada, Europe

Payment Methods


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BerryLook Stats

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Number of Calls

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