BerryLook Reviews

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Not happy with coat

I received my coat it was not what the picture looked like im not happy with it i want my money back
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ID
#3110340 Review #3110340 is a subjective opinion of poster.
Location
Dunn, North Carolina

Terrible quality

The top I received was not as described online and the quality was very cheap. I purchased it for a friend and would never give it as a gift. Consumers need to be aware that this is not a local company. The top and shipping was approximately $33. They wanted to offer me a $9 voucher. And finally I got an address to return the top and they are located in China and the shipping was ridiculous. So I decided I will drop off the top off for the Salvation Army rather than to deal with this ridiculous company. I was scammed and want others to know not to purchase from them.

User's recommendation: Do not order from this company.

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ID
#3108038 Review #3108038 is a subjective opinion of poster.
Location
Greensburg, Pennsylvania
New Reviewer

Where is my order

No confirmation to my email no estimated time of delivery I order three items. How unprofessional if I dont receive an answer you will reporte to consumer affairs and will have to return my money!

User's recommendation: Never got an order confirmation my card was charged if I don’t receive information in24 hour the transaction will be cancel.

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ID
#3105277 Review #3105277 is a subjective opinion of poster.
Location
Plainfield, New Jersey
Pros
  • No confirmation of the order
Cons
  • No updates from the company
  • No tracking of the order email
Preferred solution
Deliver product or service ordered

Return labels

Nobody answered the phone Nobody helps in how can I return the items. They just want infinity for our credit card and charge money
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ID
#3101683 Review #3101683 is a subjective opinion of poster.
Location
Menifee, California

Unacceptable

I ordered 3 items size which arrived after 5 weeks I placed the order but they sent the wrong size after contacting service Berrylook they tried to bargain with me to keep the items and send me a voucher obviously not accepted it just wanted to return the items of poor quality and get the full refund they were very rude every time they emailed me were making me more angry with their rude unacceptable negotiation tactics I explained that I paid for the postage £25 to return it China the package and what they did they said I returned it to the wrong address Whats wrong with this people?????? I can only suggest dont buy from this scam artists go and spend your money somewhere else!!!

User's recommendation: Not at all.

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ID
#3097965 Review #3097965 is a subjective opinion of poster.
Location
Stamford, England

Outfit

I ordered a coat since the 4th of December and I have yet to receive it as of yet and I had plans on wearing it on this Saturday to a bonfire. I pissed beyond measures!
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ID
#3096781 Review #3096781 is a subjective opinion of poster.
Location
Charleston, South Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I’ve been waiting for my clothes to arrive for 2 weeks now

I have been waiting for my clothes for 2 weeks and don't have them yet. So, please tell me what happened to my order.
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ID
#3092474 Review #3092474 is a subjective opinion of poster.
Location
Syracuse, New York
Loss
$97
Preferred solution
Deliver product or service ordered
New Reviewer

Number is discontinued

Ordered and have not received order suspect fraud.Attempted to contact company phone was disconnected.

User's recommendation: Suspect fraud.

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ID
#3091897 Review #3091897 is a subjective opinion of poster.
Loss
$115
Preferred solution
Deliver product or service ordered
New Reviewer

Have not received order

Called the # mentioned attached to this company. It was disconnected. Have not receivedorder dated Nov8,2021
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ID
#3091855 Review #3091855 is a subjective opinion of poster.
Pros
  • Looked good online
Cons
  • I do not like that this company appears to be fraudulent
  • Difficult getting refund
  • No tracking info
Loss
$98
Preferred solution
Deliver product or service ordered

Yes I ordered my item on November 8, 2021 and I have not received my purchase or and updates on where my item is. Every time I call the phone number it’s goes to a busy signal then hangs up.

I believe this company is a scam, I can not talk with anyone about the wheres of my purchased item. Tracking number only shows the purchase date of November 8, 2021 with no further information. When I call the customer service number it goes straight to a busy signal and then hangs up. I want my money back or send me my purchased item IMMEDIATELY!!!!

User's recommendation: No trust this business.

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ID
#3091342 Review #3091342 is a subjective opinion of poster.
Location
Parsons, Kansas

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Verified Reviewer
New Reviewer

To cancel an order

I'm not sure of my size I tried to call no answered my call, I just want to cancel my order, I read some of the reviews and I'm not ok with them.
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ID
#3088846 Review #3088846 is a subjective opinion of poster.
Pros
  • Hard time contacting this company
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Send my money back to my card

I ordered a coat and never received the coat no confirmation or email but they took the money off my card
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ID
#3087788 Review #3087788 is a subjective opinion of poster.
Pros
  • Never received
Loss
$60
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Havent received my order

I ordered almost $150.00 worth of merchandise for my daughters birthday almost a month ago her bday is in a few days &; have received NOTHING I ORDERED! Everytime I call the # given #'s I receive a busy signal I need my $ reimbursed before I begin legal action!
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ID
#3083532 Review #3083532 is a subjective opinion of poster.
Loss
$140
Preferred solution
Full refund

My order

ShockedWhy is my order taking so long to get here to me? I ordered it on the 11th of November so can someone please tell me whats goin on
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ID
#3083420 Review #3083420 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer
New Reviewer

Charged me twice

Charged me twice for My coat That i Ordered and contacting You Guys for refund my Order No Is E214****
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ID
#3081447 Review #3081447 is a subjective opinion of poster.
Loss
$117
Preferred solution
Full refund