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Refund issue | BerryLook in Baltimore, Maryland

1.0
Details
Refund issue - BerryLook
Refund issue - BerryLook
Been trying to call a number they provide for I'm a customer service and every time I call I just get beep beep beep.
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1 comment
Mary E
#1809537

I've been trying to call them too and it just goes busy busy busy we both been scammed

Review
#1761290 Review #1761290 is a subjective opinion of poster.
Service
Berrylook Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$43
Preferred solution
Full refund
1.0
Details
First: this business is located in HONG KONG- a JOKE of a company. They don't know what "customer service" is. I put in an order and paid $25 to have it sent within 5-7 days. The website took my payment... just fine! Then immediately, I received a message that said,...
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Review
#1760029 Review #1760029 is a subjective opinion of poster.
Service
Berrylook Customer Care
Pros
  • Nice price
Cons
  • No customer service and phon lines busy
Reason of review
Poor customer service
Loss
$91
Preferred solution
Let the company propose a solution

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Verified Reviewer

Refund issue | BerryLook

1.0
Details
Mailed merchandise back for refund awful experience no response sent several emails your phone # is a joke it rings then hangs wright up.
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Review
#1759889 Review #1759889 is a subjective opinion of poster.
Service
Berrylook Customer Care
Pros
  • Very unhappy and dissapointed
Reason of review
Return, Exchange or Cancellation Policy
Loss
$87
Preferred solution
Full refund
Tags
  • Clothes Were Terrible

Do not purchase items product is poor quality | BerryLook

1.0
Details
Poor inferior qualityBullshit You cannot contact customer service...# not working Cannot communicate via email Fraudulent Company
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Review
#1758477 Review #1758477 is a subjective opinion of poster.
Service
Berrylook Customer Care
Cons
  • Inadequate return system
  • Products and return information not available
  • Want my money back
Reason of review
Bad quality
Loss
$105
Preferred solution
Full refund
Tags
  • Zero Customer Service Attention
  • Won t Issue Refunds
  • Not Good Quilty Clothing

Well never felt with them before but it's been 10 days sense my order of 2 shoes and a silver purse and a yellow top and scarf ect | BerryLook

Well want to know when will r receive my order or a refund for my 64 dollars and some sense .
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Review
#1758016 Review #1758016 is a subjective opinion of poster.
Service
Berrylook Customer Care

Never | BerryLook

1.0
Details
Ordered goods totaling £59.09 on the 11th December..surprise surprise no goods..no contact..nothing.. this company are nothing but thieves..should I get a refund or goods I may change this!!! Highly unlikely.
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Review
#1756523 Review #1756523 is a subjective opinion of poster.
Service
Berrylook Customer Care
Reason of review
Goods not received
Loss
$59
Preferred solution
Full refund
Tags
  • Zero Customer Services

I need my refund .Stay away! This company is nothing than a scam | BerryLook

I canceled an order but never received a refund. Sent multiple emails without answers
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Review
#1756499 Review #1756499 is a subjective opinion of poster.
Service
Berrylook Customer Care
Reason of review
Never received my money back
Loss
$67
Preferred solution
Full refund

Havent received anything back in reguards to my order this is first time I ordered from them | BerryLook

Want to know when order will be on way , of shoes 2 and silver purse , and yellow shirt , and pink sweater dress.
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Review
#1756480 Review #1756480 is a subjective opinion of poster.
Service
Berrylook Customer Care

Dont use like pictures of stuff , and prices | BerryLook

But havent received when going to get my order , of shirt , yellow , 2x and 2 shoes size 8 for one 10 for other and a silver purse . Ordered on 30th of December. At 10 or 11 pm
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Review
#1753327 Review #1753327 is a subjective opinion of poster.
Service
Berrylook Customer Care

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Make contacting you easier | BerryLook in Oakdale, New York

2.0
Details
I am having trouble sending merchandise back to berrylook phone always busy The size is to small and the quality.is poor Dsmythe36@gmail.com
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Review
#1752812 Review #1752812 is a subjective opinion of poster.
Service
Berrylook Customer Care