Lempi Jox

Do not buy from this website!

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I received an order for 2 jackets that looked beautiful and were well-priced. They were both way too small (for 2 different people) and so I checked the package fir return info or shipping label. There was nothing but a packing slip! Efforts to contact them by phone (sham) or e mail (useless) were to no avail. I should have read the customer recommendations before I ordered, because they are extremely low. So now I have 2 jackets, no where to send them back, and no response from “customer service”. They are a fraud.
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Loss:
$55
Pros:
  • Price
Cons:
  • Small for medium size
  • Customer service
  • No customer service and busy phone line
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Mount Vernon, New York

Please do not order from that companyscam

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I order something they gave me a tracking number checked they. Said package was being shipped checked again no tracking number could be found they are scammers
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angela r Prc

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Verified Reviewer
| map-marker Houston, Texas

I placed an order number E143****

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Placed order Oct. 30th Have nor received
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Pros:
  • Phone line is always busy
  • Can never speak to a rep
Reason of review:
Problem with delivery

Preferred solution: Speak with a rep

Tiny Cap
map-marker Jersey City, New Jersey

I need to know how to ship items back not even one thing fit and the purchase was about 90 dollars

The only thing I need to know is how to return my order. I don’t want to give no more info about my credit cards just tell me how to ship it banco for free is not my fault I order the right sizes according to your chart size and not even one thing fit I receive my order yesterday
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Lauraine P

Don’t buy from this company

I ordered a coat and it turned up like a kids coat the material was terrible it looked like a dogs blanket I sent it back recorded delivery but have not heard anything yet I have the receipts from the post office Any ideas what else I can do
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Cons:
  • Terrible customer service and constantly busy phone line
  • It is a cheating website and sell me the trash
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Tracy D Boc

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Verified Reviewer

Don't order from here

Have tried to cancel order E152****. Made several calls line has a reorder signal. Sent several emails no answer
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Loss:
$40
Cons:
  • Take your money an dont send purchandice
  • That i could not reache them
  • No customer service
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Barbara T Btp

Don't buy anything from this company!

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I wish I could give ZERO stars to this company, but 1 star is the minimum allowed. How I wish I had done some research before buying from them. I ordered some blouses, and it took about 6 weeks for them to arrive (on a slow boat from China?). Very poor quality material, and they're cut extremely small. It's been impossible to communicate with anyone from the company. Although it's expensive to return the items to China, I worked the numbers, and decided that returning them would be better than getting no refund at all. It's been months since I returned them, and have still not received any money back. Worst online experience ever!
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Loss:
$113
Cons:
  • No customer service
  • Posted return policy is not honored
  • Poor quality
Reason of review:
Return, Exchange or Cancellation Policy
Rhonda C Oak

For an orders I never recieved

I have not received my order yet. I ordered on December 5, 2019. Please let me know what has happened to my order. You certainly took my money. A pair of brown sandals Order # E151**** Tracking #420767****748927****300000****0049
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Loss:
$20
Pros:
  • Nice looking clothes and shoes
Cons:
  • Problems with delivery
  • No delivery
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Sandra H Tvp
map-marker Fairmont, West Virginia

DON'T BUY FROM THEM

I ORDERED TWO SWEATERS THAT ENDED UP BEING TOO SMALL. I HAVE TRIED NUMEROUS TIMES TO CONTACT THEM TO GET RETURN INSTRUCTIONS AND A REFUND OF MY 64.00 PURCHASE PRICE WITH NO RESPONSE FROM THEM. I DON'T KNOW WHAT ELSE TO DO TO GET MY MONEY BACK.
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Loss:
$64
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Elvira l Ysw

Don’t buy here!!!!

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I ordered about 15 days ago and my order doesn’t arrive their phone number is busy all the time when I tried to send the complain online doesn’t work they are thieves
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Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Darlene M Gkl

DO NOT PURCHASE - YOU WILL SORRY!

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Order 2 pairs of boots based on advertisement. Look decent, thought I was getting a great deal and the boots were plastic, cheap and unwearable. contacted customer service who stated that they would give me a voucher for 1/2 and I told them don't bother I would never order from them again, I sent the items back and they stated that they could only refund me 1/2. I contacted my bank to request a full refund. the quality of there items are not fit for anyone.
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Loss:
$60
Pros:
  • False advertising
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Heidi H Exs
map-marker Elk Grove, California

Dont use like pictures of stuff , and prices

But havent received when going to get my order , of shirt , yellow , 2x and 2 shoes size 8 for one 10 for other and a silver purse . Ordered on 30th of December. At 10 or 11 pm
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Natalie H Wau

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Verified Reviewer
| map-marker The Bronx, New York

Make sure they have my apartment number with my home address#7B

No answer I need to make sure they send my package with my apartment number #7B
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Reason of review:
My apartment number need to be added on with my address
Valerie M Bir

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Verified Reviewer

Vlmmax626@***.comMy order

I have no idea who Sheena is! Wake up did my order to through or not, trust me I want these items or I would have purchased! Is my transaction complete! I received no total of information or email! THANKS VALERIE
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Pros:
  • Waiting for contact conformation
Reason of review:
Order processing issue

Preferred solution: Confirmation on order, so I do not purchase items twice!

Izreal Agq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order # E145****

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Can’t trace my order and no number to call that isn’t busy all the time. No response to emails
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Loss:
$35
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

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